Every time something slips through the cracks, the cracks get bigger.

What you do is what matters, not what you think or say or plan.

Unless you are a fortune-teller, long-term business planning is a fantasy.

What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?

The best feature of a product should really be the customer service.

"Easy" is a word that's used to describe other people's jobs.

Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else

How can you expect someone to get a good day's work if they are interrupted all day?

It's simple until you make it complicated.

The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.

You don't need to win every medal to be successful.

Lord help my poor soul.

There is another world, other than/ this one we choose to live in.

Foreign places yield more to one who is himself worth meeting.

Before she cut her birthday cake, she cast a wish, then blew the candles out from his eyes.

I Only Speak in Blood. . .

You know, the people of Crimea, from what I've heard, would rather be with Russia than where they were.

Our word 'idiot' comes from the Greek name for the man who took no share in public matters.

Nor fire, nor rocks, can stop our furious minds, Nor waves, nor winds.

We are all human beings, part of the human race, and we need to be compassionate and giving and kind with one another.

A man's legacy is determined by how the story ends.