The Golden Rule works. It really does. Treat people the way you want to be treated. Kindness begets kindness.

Looks do count. Deliver visually stunning merchandising. Engage at the point of sale. Help consumers shop with their eyes.

Our most exciting discoveries come from studying anomalies. The once-in-1000 occurrence is worth getting detail on.

Functional goods sold en masse earn a good return but breakthrough profits come from satisfying emotional needs.

I admire many entrepreneurs. They bring energy, excitement, youthful enthusiasm. What they lack in process, they make up for in gumption.

Respond to your customer's dissatisfactions with precision and power.

Curiosity is the greatest source of ideas, retail revolutions, and insights.

All companies have many opportunities. Strategy is about allocation of resources and priorities.

Completely understand the customer by seeking an intense, complete and empathetic understanding.

Don't ask your customers what they want. This rule is based on the view that they probably don't know. You have to fully understand them, the context for their needs and their major dissatisfactions.

Consumers are time constrained, budget restricted and less loved than they would like. Give them a wonderful experience and they will share it. Capture their soul and win big time.

I am at the moment writing a lengthy indictment against our century. When my brain begins to reel from my literary labors, I make an occasional cheese dip.

A great book increases my heartbeat as if I’m prey, melts my insides in anticipation of a first kiss, immerses me in its depths.

The girl was cinnamon colored in the way of Native America after it had been raped by Europe.

I continue to believe when I said in Hanover, that the E.U. remains one of the world's great political and economic achievements, and that those achievements should not be taken for granted.

It is only by dispelling the clouds and phantoms of religion that we shall discover truth, reason and morality.

We'll see who believes in me now. I am the Prankster God - I am killing me!

I spent 10 years in New York doing theater.

Wit saves us from being swallowed whole by life.

Because I could take this as an opportunity to create something that I pretty much guarantee nobody else was going to create in film.

I'm a logic monster, if things don't make sense I've gotta make sense of them. I enjoy helping to develop material for movies, it's a way for me to get into the part.