Part of the challenge with leadership is that it's very driven by gut instinct in most cases - and even worse, everyone thinks they're really good at it. The reality is that very few people are.

The focus on process rather than purpose creates an insidious opportunity for sly employees to manipulate the system.

If your goals are ambitious and crazy enough, even failure will be a pretty good achievement.

We want to understand what works here rather than what worked at any other organization.

G.P.A.’s are worthless as a criteria for hiring, and test scores are worthless. We found that they don’t predict anything.

One of the applications of Big Data is giving people the facts, and getting them to understand that their own decision-making is not perfect. And that in itself causes them to change their behavior

An intelligent person looks for problems to solve. The wise person looks for solutions.

I'm not a great poetry fan.

We have a hope of succeeding if we learn from our past mistakes and pull together to make the hard choices.

When emotions dominate, maturity and wisdom deteriorate

Even an idle phone conversation when driving takes a 40 percent bite out of your focus and, surprisingly, can have the same effect as being drunk.

The risks are 'How country can you go?' rather than 'How rock can you take it?'

Architects everywhere have recognized the need of ... a tool which may be put in the hands of creators of form, with the simple aim ... of making the bad difficult and the good easy.

Right and wrong can be like bloody snakes: so tangled up that you can't tell which is which until you've shot 'em both, and then it's too late.

Man is the only animal that is cruel. It kills just for the sake of it.

I don't drink. I don't like it. It makes me feel good.