In the best organizations, love is the real "pixie dust."

Innovate, don't imitate. Set out to create a culture that is right for your organization, then work at making it happen.

Habits grow from obtaining knowledge, attitude and skills.

My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.

This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The key is to fail forward fast. Try, fail, learn, and quickly try again.

Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stores had when Wal-Mart came onto the scene.

Productivity starts with doing the right things.

In the long run, it costs more to provide poor rather than good service.

The key is to make sure you are doing the "right things" before you worry about doing things "right".

If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.

People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

So many broken promises, each day an aborted wish, a lost object, a misplaced unread book, cluttering the room like an attic with discarded possessions.

As we open up our church meetings to God's power, they will not always follow a predetermined schedule or order. Who can outline what God might have in mind?

You know, it's a different deal - throwing a football as opposed to throwing a baseball.

The Bible tells us, for instance, that there is going to be a cashless society. The Bible tells us that there is going to be global instability and excessive violence in the End Times.

I've had people come up to me, as home viewers, and tell me they were screaming at the TV, yelling at each other, yelling at the contestants.

If I work incessantly to the last, nature owes me another form of existence when the present one collapses.

I don’t like facts, because facts get in the way of my feelings.

I can't move back to England. My home is in France now. I'd love to but I can't. My family's all there now.

You can't please everyone. You've got to please yourself, I guess.

The easiest thing to find on God's green earth is someone to tell you all the things you cannot do.