I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

Treat people like you want to be treated; live and let live; and also give the other person a break now and then.

Milestones aren't what I think about much.

Death is my exit strategy. I'll be doing significant customer service only as long as I live.

There's no genius behind it. It's persistence and listening to people.

The stuff that works best is driven by passion rather than dollars.

Follow through with basic values, and remember to provide good customer service.

In business, there are times when you disagree, and sometimes it turns out that you're just plain wrong. Humor takes away tension and helps you realize you're wrong.

Getting out of the way is really important.

Craigslist does serve as a platform where people help each other for the basics, and also, shows people that the Internet is good for mutual support. I do feel pretty good about that.

Crooks are early adopters.

If we learn to love each other and care, enduring peace will fill the world to share.

When I was interviewing Beth as a potential flatmate, I asked her about her hobbies. She said she enjoyed cooking for others. I asked her when she could move in.

One song bled into another and they remained locked together, neither willing to break the intimacy that surrounded them, concealing them in the small space the two occupied.

Betrayal means breaking ranks and going off into the unknown. Sabina knew of nothing more magnificent than going off into the unknown.

Not all or even most suffering is at the hands of fate; it befalls us at our invitation.

You can't just wish to be a millionaire; you have to figure out how to earn it.

Sometimes people say things they don't mean, and you just have to let it go.

Getting to know someone in blind darkness changes your impression of them.

I just want to play strong characters, whatever that is in.

I have been in a youth hostel...You are put in a kitchen with seventeen venture scouts with behavioural difficulties and made to wash swedes.