In business, there are times when you disagree, and sometimes it turns out that you're just plain wrong. Humor takes away tension and helps you realize you're wrong.

Treat people like you want to be treated; live and let live; and also give the other person a break now and then.

Milestones aren't what I think about much.

Death is my exit strategy. I'll be doing significant customer service only as long as I live.

There's no genius behind it. It's persistence and listening to people.

The stuff that works best is driven by passion rather than dollars.

Follow through with basic values, and remember to provide good customer service.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

Getting out of the way is really important.

Craigslist does serve as a platform where people help each other for the basics, and also, shows people that the Internet is good for mutual support. I do feel pretty good about that.

Crooks are early adopters.

Oh! You are a woman! You are the pure reflection of my mother, sister, and daughter. I can never hurt you.

The mirror's light sparks in the eyes, And horrified, my lids drawn tight, I step back to that realm of nightWhere not a single exit lies...(Untitled: "I pass away this life of mine...")

Everything has gotten vulgar and out of line for children to watch. It's more of a swearing match.

A trade is better then service.

History is the memory of States.

The mind which can totally and inanely forget its work and obligations is often also the mind which can, at the proper time, give them the fullest attention.

If there were nothing you'd still be complaining!

I have a lot of Jordans, a lot of Nikes, a lot of Blazers.

A heart isn't something you get. It's something that's born.