How do you humiliate and demean someone and then expect him or her to care about product quality.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Life is surprises, try not to expect everything.

Like a pet fish unaware of the fishbowl it lives in, each of us inherently discriminates against young people without knowing it.

The ancient Greeks kept women athletes out of their games. They wouldn't even let them on the sidelines. I'm not sure but that they were right.

Though there is growing division among the Ukrainian military ranks as to loyalty in this revolution, the possibility of violence looms over the entire situation.

You never know where you stand - and I like that. I like to be on edge.

It becomes necessary to learn how to clear the mind of all clouds, to free it of all useless ballast and debris by dismissing the burden of too much concern with material things.

I used to own a dingy and can still sail one if pushed, but I like the pleasure boats.

I kept it for myself like a keepsake, as if sharing the memory might lead to its dissipation.

Experience is a school where a man learns what a big fool he has been.

Listening is the key to everything good in music.