Culture outperforms strategy every time; and culture with strategy is unbeatable.

Objective evaluations set the foundation that moves leaders to the tipping point.

But there is one thing most companies struggle to standardize, and ironically, it's the most important part of our efforts to gain and sustain results. It is leadership.

Once we get our corporate culture the way we want it, we have to hire people who fit. Otherwise, the wheels fall off the wagon and we quickly find ourselves back where we started.

As there is no insignificant work, there is not an insignificant leader. All leaders need training...not just a few.

It's objective evaluations that give our hardwiring principles teeth and drive the organization toward results that last.

Don't wait till you get bigger to put in place key items, such as staff surveys, peer interviewing for hiring and clear standards of behavior [developed by staff].

The thinner the excuse, the fatter the reason for it.

If you say yes when you mean no, you are not being authentic, or true to yourself, to who you really are. You are not living your life, you are trying to fit in with someone else's.

The most exciting and most defining part of our spirituality comes from the journey we take.

There is something that's a great deal more important than parental approval: learning to do without it. That's what it means to become an adult.

Heroes are those who can somehow resist the power of the situation and act out of noble motives, or behave in ways that do not demean others when they easily can.

Fame can be just so annoying because people are so critical of you. You can't just say, 'hi'. You say hi and people whisper' man did you see the way she said hi? What an attitude.

Nursing is great for so many reasons, but there is one reason that means more than any poll results, amount of money, or job security: Nurses make a difference.

Craving, not having, is the mother of a reckless giving of oneself.

Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.

The only consistent narrative we possess is one that we share with every other life-form: we are born, we live, and then we die.