After years of operating in a top-down manner that emphasizes control and conformance, organizations are rife with obstacles to bottom-up ideas that front-line staff are forced to overcome.

Very few managers know how to effectively tap the biggest source of performance improvement available to them: namely, the creativity and knowledge of the people who work for them.

Across organizations in services, manufacturing, healthcare and government, eighty percent of an organization’s improvement potential lies in front-line ideas.

You will find a job, if you are willing to work.

A chap’s impending death has a way of focusing the mind.

I've read 'Valley of the Dolls' at least four times. It's so epic!

Im a regular dude from Kansas who grew up with pigs and cows.

All fiction comes from a little bit of reality, otherwise it would have no relevance. The fun is in innovation, take something real like this fair, and make it something larger than life.

We are the slaves of objects around us, and appear little or important according as these contract or give us room to expand.

While wine may be only a drink, it is also one of the most complex sensory pleasures we enjoy. It is as cerebral as it is sensual, and it requires a lifetime to appreciate it.

The iron ring is worn out by constant use. [Lat., Ferreus assiduo consumitur anulus usu.]

We need to increase the capacity; we need to improve performance so that we are more effective at lending that kind of support.

I hate it when, after I let a white person know they've said something racist, I end up having to listen for hours to their life.