A real leader has the ability to motivate others to their highest level of achievement; then gives them the opportunity and the freedom to grow.

The ultimate compliment a customer can make to an organization about one of its marketing people is: "I'm not sure whether your sales rep works for me or for you."

. . . the world is filled with the kind of customers who deserve the care and attention I advocate, and I'd be willing to jump through hoops to win and keep them.

. . . top management should spend 40 to 50 percent of its time educating and motivating its people . . .

Sometimes the manager must perform with the courage and agility of a circus performer, carefully crossing the highwire between short-term problems and long-term objectives.

Leadership is the ability of a single individual through his or her actions to motivate others to higher levels of achievement.

People buy products for what they can do, not for what they are.

IBM doesn't want its people to get frustrated and restless because it has them reaching for carrots they can't quit

While every body wants it, most don't want to give it.

First, there is the law. It must be obeyed. But the law is the minimum. You must act ethically.

We depend on you to do the right thing; right for both you and the company. It is no exaggeration to say that IBM's reputation is in your hands.

Association brings impartation

He gently touched his mother's cheek, felt her sorrow slip over his fingertips.

You’re in the country of the kangaroo and the duck-billed platypus, and you’re asking ‘why is it a mushroom? Because it just IS.

Today he became a killer, or else a corpse.

The life expectancy of people going to Mars may be decreased by the higher level of radiation that they receive.

The thing is that racism is systematic, so of course it sometimes manifested itself within the clubs. But I have certainly experienced racism outside of the clubs as well.

There is a big problem. The problem is the country borrowed too much. We went on a borrowing binge, there was a housing boom. You want to help people de-leverage and deal with those debts over time.

For God's sake, take care of your men. If they fire, they die!

At times, it was an incredible blessing to have all the attention; at times it was a logistical nightmare.

I once dieted so religiously I quit eating in church.