25 percent of search results for the world's top 20 largest brands are links to user-generated content. 34 percent of bloggers post opinions about products and brands.

We don't have a choice on whether we DO social media, the question is how well we do it.

The power of social media is it forces necessary change.

Consumers are taking ownership of brands, and their referral power is priceless.

The beauty of social media is that it will point out your company's flaws; the key questions is how quickly you address these flaws.

Assume whatever you do, both offline and online, will be seen by your mother, dad, boss, coach, boyfriend, teacher… the world.

You can spend your time daydreaming or make use of it in other ways.

History repeats itself because nobody listens the first time.

Successful companies in social media function more like entertainment companies, publishers, or party planners than as traditional advertisers.

The ROI of social media is that your business will still exist in 5 years.

Why are we trying to measure social media like a traditional channel anyway? Social media touches every facet of business and is more an extension of good business ethics.

In this world only the paranoid survive.

I love writing, and just as much, I love undertaking research.

All I say is: Let us leave les folles alone

I want people to emphasize life before death as opposed to life after death.

"Our experience of the world is being impoverished to the extent that it is being rendered artificial and prepackaged."

The music industry had virtually blacklisted me.

A hero is someone who stands in the community and speaks their hopes and speaks their passion. That's almost an act of heroism nowadays because higher consciousness is so trivialized.

He was pushing fifty, with a face life had chewed on, and long wisps of graying hair parted low on one side and combed over his balding pate.

The most odious of all oppressions are those which mask as justice.