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Roy H. Williams Quotes: The first step in exceeding your customer's expectations is to know those expectations.
         

The first step in exceeding your customer's expectations is to know those expectations.


Roy H. Williams
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Other quotes of Roy H. Williams


Contrary to popular belief, Americans don't hate advertising.

Contrary to popular belief, Americans don't hate advertising.



A smart man makes a mistake, learns from it, and never makes that mistake again.But a wise man finds a smart man and learns from him how to avoid the mistake altogether.

A smart man makes a mistake, learns from it, and never makes that mistake again.But a wise man finds a smart man and learns from him how to avoid the mistake altogether.



String Theory describes energy and matter as being composed of tiny, wiggling strands of energy that look like strings. And the pitch of a string's vibration determines the nature of its effect.

String Theory describes energy and matter as being composed of tiny, wiggling strands of energy that look like strings. And the pitch of a string's vibration determines the nature of its effect.



Numerals are images of amounts. But the amounts they represent are real.

Numerals are images of amounts. But the amounts they represent are real.



It is a lack of commitment, not a lack of talent, that damns you to mediocrity.

It is a lack of commitment, not a lack of talent, that damns you to mediocrity.



In essence, String Theory describes space and time, matter and energy, gravity and light, indeed all of God's creation as music.

In essence, String Theory describes space and time, matter and energy, gravity and light, indeed all of God's creation as music.



In marketing you must choose between boredom, shouting and seduction. Which do you want?

In marketing you must choose between boredom, shouting and seduction. Which do you want?



Preparation, mastery, can help you overcome your fear, but mastery alone is not enough. There has to be something you want that’s worth more to you than your fear.

Preparation, mastery, can help you overcome your fear, but mastery alone is not enough. There has to be something you want that’s worth more to you than your fear.



You see a person when you look in the mirror that no one sees but you. Other people see a person when they look at you, but you're not that person, either.

You see a person when you look in the mirror that no one sees but you. Other people see a person when they look at you, but you're not that person, either.



Everyone is broken a little, I think, and the most broken of all are those who pretend they are not.

Everyone is broken a little, I think, and the most broken of all are those who pretend they are not.





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Rosie get off your desk, and please put your beard away.

Rosie get off your desk, and please put your beard away.



By the time I was sixteen I had read many books and I had become a freethinker.

By the time I was sixteen I had read many books and I had become a freethinker.



Be yourself and you’ll discover a world of surprises, mysteries and strengths.

Be yourself and you’ll discover a world of surprises, mysteries and strengths.



How does a hundred-and-eighty-pound man turn into a ninety-pound wolf? Where does the leftover ninety go? Does he park it in the umbrella stand overnight?

How does a hundred-and-eighty-pound man turn into a ninety-pound wolf? Where does the leftover ninety go? Does he park it in the umbrella stand overnight?



To speak technically photography is the art of writing with light. But if I want to think about it more philosophically , I can say that photography is the art of writing with time.

To speak technically photography is the art of writing with light. But if I want to think about it more philosophically , I can say that photography is the art of writing with time.



Disability is a characteristic like hair color; it's not a defining principle.

Disability is a characteristic like hair color; it's not a defining principle.



My only aim is the welfare of the poor of my country and the poor of states like Uttar Pradesh.

My only aim is the welfare of the poor of my country and the poor of states like Uttar Pradesh.



I wouldn’t be without my regular schedule of chiropractic adjustments because of my very strenuous schedule.

I wouldn’t be without my regular schedule of chiropractic adjustments because of my very strenuous schedule.



My goal is to speak the truth in love. There are a lot of people speaking the truth with no love, and there are a lot of people talking about love without much truth.

My goal is to speak the truth in love. There are a lot of people speaking the truth with no love, and there are a lot of people talking about love without much truth.



I'll treat myself every now and then. Like if I get $100,000, I'll spend $20,000 and put the rest away.

I'll treat myself every now and then. Like if I get $100,000, I'll spend $20,000 and put the rest away.




Quote Description


This page presents the quote "The first step in exceeding your customer's expectations is to know those expectations.". Author of this quote is Roy H. Williams. This quote is about funny, educational, expectations, loyalty,.