Philanthropy isn't just about big gifts; it's about participation. It is about the grace that comes from working together.

The secret to successful hiring is this: look for the people who want to change the world.

You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.

There is no finish line when it comes to system reliability and availability, and our efforts to improve performance never cease.

The only constant in the technology industry is change.

Most of all, I discovered that in order to succeed with a product, you must truly get to know your customers and build something for them.

You must always be able to predict what's next and then have the flexibility to evolve.

You have chosen the wrong path if it's not fun. And you are probably not taking enough risk if it's not hard and rocky sometimes.

If there wasn't any competition, I'd be very worried, because it would mean we were not doing very well.

I think a critical part of being successful in our industry is having a beginner's mind

Presentation skills are key. People who work for you represent your brand. You want them to present themselves - and represent you - in a certain way.

Thoughts are the imagination of the conscious mind and dreams are the imagination of the subconscious mind.

God dislikes evil, and no happiness can be built on hate. Love one another as brothers.

Start with what is right rather than what is acceptable.

Every time I get through the work on a book of nonfiction, I say I'll never do it again; it takes so much out of you.

He (Branch Rickey) must think I went to the Massachesetts Constitution of Technology.

People can be a fine substitute for other dogs. But I think that if they had to choose, dogs by and large would choose the company of other dogs.

I was Chairman Mao's dog. I bit whomever he asked me to bite.

I believe that all wisdom consists in caring immensely for a few right things, and not caring a straw about the rest.

The carrot and the stick are prevasive and persuasive motivators. But if you treat people like donkeys, they will perform like donkeys.

My first day in Chicago, September 4, 1983. I set foot in this city, and just walking down the street, it was like roots, like the motherland. I knew I belonged here.