Perception is all there is. If the customer think he's right, he's right.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

It was beautiful Eric, who desired me, who was hungry for me, in a world that often let me know it could do very well without me.

I fail to see how turning the subject over like compost can do anything except raise its stink.

Love is a forest fire ignited by a firefly

To toughen up, is to calm down.

When you innovate, you've got to be prepared for everyone telling you you're nuts.

Power isn't everything ...its the only thing.

Try to figure out who you really are and not who you want other people to think you are.

Art is what we do when we're truly alive.

I didn't want to just rally at the baseline, even though that happened a lot.

Familiarity confounds all traits of distinction; interest and prejudice take away the power of judging.