No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.

The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.

The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.

Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.

Leaders establish the vision for the future and set the strategy for getting there.

Without credible communication, and a lot of it, the hearts and minds of others are never captured.

A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.

We learn best - and change - from hearing stories that strike a chord within us.

Changing behavior is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings.

Anyone in a large organization who thinks major change is impossible should probably get out.

You know what happens when windmills collapse into the sea? A splash.

The worst tragedy of sin isn't that it produced bad behavior, but that it produced the idea that bad behavior is strong enough to deflect love.

The rainbow across the sky after a storm confirms Your kindness and Your forgiving heart.

The earth had two childrenA son named Adamand a daughter

We spend our days in deliberating and we end them without coming to any resolve.

A day an hour of virtuous liberty is worth a whole eternity in bondage.

If people feel 4-4-2 is the way forward in international football, they'll have to wait until I'm out of a job.

From seeds of his body blossomed the flower that liberated a people and touched the soul of a nation.

Go for the sense of inner joy, of inner peace, of inner vision first and then all the other things from the outside appear.

And nothing to look backward to with pride, and nothing to look forward to with hope.