New technologies make it possible for even the mass marketer to assume the role of a small proprietor, doing business again wit individuals, one at a time.

Being trustworthy requires: Doing the right thing. And doing things right.

Without a customer, you don't have a business - all you have is a hobby.

Customer will create most value for you at point he thinks you're creating most value for him.

Empathy is the ultimate form of customer insight.

Gratitude unlocks the door of opportunities, blessing, greatness and prosperity. Gratitude is your key to a worthy life.

I know the theological answers, but do my blood and my pulse?

That is the land of lost content, I see it shining plain, the happy highways where I went and cannot come again.

Clever gimmicks of mass distraction yield a cheap soulcraft of addicted and self-medicated narcissists.

One, two, three four five, All is well I am alive, Six,seven,eight nine ten, All is well, no whining then!

My very first audition was on the lot of Paramount, and I was put on tape and it was very nerve-racking. I think it was about 15 pages.

Kings live in Palaces, and Pigs in sties, And youth in Expectation. Youth is wise.

The challenge we have in the war on terrorism is looking around for those pieces that matter and trying to fit them together.

Our judgements of good and evil ... presuppose God as the standard. If there's no God, there's neither good nor evil. There's just nature doing what it does

There's just no concept of layering a thick-sleeved sweater under a coat in L.A. A coat is more of a gesture than a necessity. You know, in case the temperature goes down to 55 degrees.