If you love your company and love what you do, you will serve your customers better-period!

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

If we don't remember where we came from, we'll go back there.

What is the secret of your serenity?” a student asked Sophia “Wholehearted cooperation with the inevitable, ” she replied.

In Los Angeles, I feel like the ugly duckling, like I'm from Venus or something.

Reading maketh a full man; conference a ready man; and writing an exact man.

The love of money and the love of learning rarely meet.

I always say, you never know how much your parents loved you until you have a child to love.

In the United States, the Supreme Court's decision of 1954, outlawing segregation in school systems, was greeted with mixed feelings of hope and skepticism by African-Americans.

I have an outline but never use a teleprompter. That kills the connection.

All the ways of this world are as fickle and unstable as a sudden storm at sea.

Mistakes are . . . immensely useful. . . they show us . . . where we are right now and what we need to do next