I want you to know, at this very moment, I am simulating normal human behavior.

Treat people like you want to be treated; live and let live; and also give the other person a break now and then.

Milestones aren't what I think about much.

Death is my exit strategy. I'll be doing significant customer service only as long as I live.

There's no genius behind it. It's persistence and listening to people.

The stuff that works best is driven by passion rather than dollars.

Follow through with basic values, and remember to provide good customer service.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

In business, there are times when you disagree, and sometimes it turns out that you're just plain wrong. Humor takes away tension and helps you realize you're wrong.

Getting out of the way is really important.

Craigslist does serve as a platform where people help each other for the basics, and also, shows people that the Internet is good for mutual support. I do feel pretty good about that.

A culture of unaccountability is a culture without incentive, and a culture without incentive is the death of critical and creative thinking.

Leaders believe that falling is not failing, but refusal to rise up after falling is the real form of failure!

No more relationships ! No more wasting time !No more feelings !

The cry of a young raven is nothing but the natural cry of a creature, but your cry, if it be sincere, is the result of a work of grace in your heart.

We humans are obsessed with lights...Perhaps it is our way of hurling the constellations back at the sky.

The Sopranos all came down to the writing. I wouldn't have been on for as long as I was if the writing weren't so good.

Angels are spirits, flames of fire; they are higher than man, they have wider connections.

Basically, markets don't like uncertainty.

If only one fifth of your spells work you have real power. If only one fifth of your divinations work you have a serious disability.

I'm pretty much a loner and I've lived under the radar.