Companies that get in trouble have a failure to see two realities: market trends and competitor attacks.

Looks do count. Deliver visually stunning merchandising. Engage at the point of sale. Help consumers shop with their eyes.

Our most exciting discoveries come from studying anomalies. The once-in-1000 occurrence is worth getting detail on.

Functional goods sold en masse earn a good return but breakthrough profits come from satisfying emotional needs.

I admire many entrepreneurs. They bring energy, excitement, youthful enthusiasm. What they lack in process, they make up for in gumption.

Respond to your customer's dissatisfactions with precision and power.

The Golden Rule works. It really does. Treat people the way you want to be treated. Kindness begets kindness.

Curiosity is the greatest source of ideas, retail revolutions, and insights.

All companies have many opportunities. Strategy is about allocation of resources and priorities.

Completely understand the customer by seeking an intense, complete and empathetic understanding.

Don't ask your customers what they want. This rule is based on the view that they probably don't know. You have to fully understand them, the context for their needs and their major dissatisfactions.

Luck implies an absolute absence of any principle.

For me, architecture is the means, not the end. It's a means of making different life forms possible.

I got a few things, because I think the props are so beautiful as much as anything else. The detail of the work is something that one has no idea of.

I think it's always hard for people to get their head around the fact that populist, commercial films can also actually be great works of art.

Touring is always important to me. It's like a big IOU to my fans, because I know they are the reason I exist.

When you realize that everything is staged, then nothing is staged.

There is no man who is not, at each moment, what he has been and what he will be.

I got into science because I thought that, with inspiration and hard work, I could figure out how life works.

Belief is not a matter of choice, but of conviction.

It seems to be the thing now that young people are getting back into politics.