An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

And I must believe that man has the power to know the right, to choose between good and evil and know that his choice has made a difference...

You do not have to respond to a tiny annoying mosquito with a large hammer. You know what will happen? You will miss and hurt yourself.

We have to show leadership in protecting our environment so that we have a future for our children and grandchildren.

Some people record onto tape, and then they pay for the tape, and download those onto a hard drive. Initially in a Pro Tools program. Other people go straight into digital, and use no tape at all.

To be afraid of our next life because we don't feel we've done a good job with this life is not wise. It creates unhappiness now.

Teachers affect eternity; no one can tell where their influence stops.

[T]o love a specific person, and to identify with his or her struggles and joys as if they were your own, you have to surrender some of your self.

Young people aren't the leaders of tomorrow. They are the leaders of today and tomorrow.

I do believe in women. I really do.

Often, people who can do, don’t because they’re afraid of what people that can’t do will say about them doing.