Accepting responsibility is the fulcrum point for succeeding at anything.

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

Out of a clean heart....comes a clean life.

Each wedding picture was less of a memento than a scar. Proof of some horror movie scenario Katherine Kenton has survived.

It's much too late to save myself from falling.

Music helps not the toothache.

War is the slaughter of human beings, temporarily regarded as enemies, on as large a scale as possible.

A free spirit must be able to surmount anxiety time after time.

Never underestimate your own capacity to care.

One of the hardest things a person who is new to the way of business thinking has to go through is the countless number of people who will say to you: "You can't do that.

Animation can explain whatever the mind of man can conceive.

Never get involved in a land war in Asia.