You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

You are the point of origin for everything in your world: you set the standard for yourself.

When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That is a contradiction for healthy communication, networking, and relationship building.

We can be knowledgable with other men's knowledge but we cannot be wise with other men's wisdom.

You know what? I'm not always in a positive, happy place. But I'm able to concentrate enough to come up with a really good song.

What once was cuddled must learn to kiss The cold wonn's mouth. That's all the mystery.

She's nobody's fool so I'm playing it cool as can be. I'll give it a whirl but I ain't for no girl catching me.

It often is a terrible insult to some families if one of the kids turns out to be an artist and that's one way to really shake up the family if you haven't got nerve enough to turn into a homosexual.

I’m the only fire that can live in the rain

One must always be prepared to learn something totally new.

We always have a tendency to see those things that do not exist and to be blind to the great lessons that are right there before our eyes.