When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

Number one, I absolutely love making chocolate chip cookies. I mean, it's fun. It's exciting. Beyond the fact that I love making them, I love eating them.

The important thing is not being afraid to take a chance. Remember, the greatest failure is to not try. Once you find something you love to do, be the best at doing it.

I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience.

Good enough never is. Set your standards so high that even the flaws are considered excellent.

A cookie store is a bad idea. Besides, the market research reports say America likes crispy cookies, not soft and chewy cookies like you make.

It's never too late - not now, not ever - for you to pursue your passion.

What I wanted was to be allowed to do the thing in the world that I did best - which I believed then and believe now is the greatest privilege there is. When I did that, success found me.

The greatest failure is not to try. Had I listened to all the people during the course of my life who said, "You can't. You'll fail. It won't work. You don't have...," I wouldn't be here today.

There are people out there who want to say yes. That gave me confidence to keep asking.

The most important thing is for you to believe in what you are doing.

You’ll never be able to find yourself if you’re lost in someone else.

Proxy religion involves too great a risk: you had better see to your soul's matters yourself, and leave them in no man's hands.

We have been pretending for a long time to be limited beings.

The Homunculi may have started the war, but we were the ones who carried it out.

I also have a routine with breathing and visualization techniques that I go through when I feel overwhelmed or nervous.

Go for someone who is proud to have you.

In a church of my own we're perfect together I recognize you in the stained glass.

The desperate usually succeed because they have nothing to lose.

Being a Scientologist, when you drive past an accident... you know you have to do something about it because you know you're the only one that can really help.

Go to the people Live among them Learn from them Love them Serve them Plan with them Start with what they know Build on what they have.