Welcome to a new era of marketing and service in which your brand is defined by those who experience it.

Information overload is a symptom of our desire to not focus on what's important. It is a choice.

The more we remember that we are part of the networks as human beings, the more we can act as human beings and not as corporate functions.

Effective engagement is inspired by the empathy that develops simply by being human.

To succeed in the business of the future we have to become the very people we are trying to reach

Please repeat: influence is not popularity.

Social media is less about technology and more about anthropology, sociology, and ethnography.

The distance between who i am and who i want to be is separated only by my actions and words.

Social media is about sociology and psychology more then technology.

Attention is a precious commodity.

Experiences are everything. And businesses must create experiences that mean something. If necessity is the mother of invention, then vision is the father of innovation.

All good things are powerful stimulants to life, even a good book written against life.

Indy makes the race driver. You become famous when you come here.

Nothing can throw thee into the infernal abyss so much as this detested word - heed well! - this mine and thine.

Many of the young aspire to happy marriages and dot-com fortunes but end up in guarded love and okay-for-now jobs.

People - whatever their race, religion, sexual preference - deserve to be treated as human beings.

Time doesn't fly when you are not happy.

There are a million people who can come up with little bits. The hard work is making those bits into something.

Al was looking at me in disbelief. “Not your lover?” “No.” “But he is Rachel candy,” Al said, his confusion too honest to be faked.

A musical blast! Fun for the whole nuclear family!

Laughter is a highly addictive positive contagion: if somebody starts, it's very difficult to stop.