Ultimately, I don't believe that you can build a company without a lot of effort, and that you need to lead by example.

The team you build is the company you build.

Any executive, any CEO should not have 1 management style. Your management style needs to be dictated by your employee.

Treat customer support as a product.

You really need to spend a lot of your time focussing people.

The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday.

Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs with a table in the middle. And we sit down and it's like, Tell me your problems.

So that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform.

The most important job of an editor is simplify, simplify simplify, and that usually means omitting things.

Delegate completely. Let people make mistakes and learn.

The real thing you do is you ask a lot of questions.

I need good friends who can say, 'I love you to death, but you look terrible in that, and you need to change right now.'

I feel like we have to have [plus size models] as soon as possible. We're the norm. We're the majority.

We cannot be happy until we can love ourselves without egotism and our friends without tyranny.

The person who takes the first step in a conflict toward the other, those are brave people.

It is written that adversity introduces us to ourselves.

Redefining the role of the United States from enablers to keep the peace to enablers to keep the peace from peacekeepers is going to be an assignment.

To be pleased with one's limits is a wretched state.

The thing that I love, especially after sound check, is when I'm in that stadium alone. It's complete silence. I love that.

Treat people well on your way up and they'll treat you well on your way down.