This deliberate focus and sensitivity allow you to "put yourself in another person’s shoes and walk around a while" to better understand where they are coming from and what they are all about.
Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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Other quotes of Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use.
Your tone of voice can be conveyed in both the words you speak and in the words you write.
Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions.
Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.
When your speaking style is clear, confident, and concise, your listeners will perceive you as such.
Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful.
By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.
Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating.
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.
What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference.
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