It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use.

Your tone of voice can be conveyed in both the words you speak and in the words you write.

Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions.

Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.

When your speaking style is clear, confident, and concise, your listeners will perceive you as such.

Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful.

By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.

Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating.

Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.

What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference.

Active listening requires being fully present and engaged in the moment.

There is a difference between being a leader and being a boss. Both are based on authority. A boss demands blind obedience

The sanctity of law can be maintained only so long as it is the expression of the will of the people.

Being ill makes you feel what well people call sentimental, but what you feel is nonetheless genuine whatever they call it.

When the customer is wrong it is not a good idea to tell them.

You know I vowed when I became President not to talk about the loneliest toughest job in the world and I didn't.

Dada aimed to destroy the reasonable deceptions of man and recover the natural and unreasonable order.

Saints have to be tough as well as tender because saints are like Christ, and Christ was the toughest and the tenderest man who ever lived.

My playing started to develop through the Miles Davis stuff I was listening to.

The blues echoes right through into soul, R&B and hip hop. It's part of the make-up of modern music. You can't turn your back on the blues.

No, Freedom has a thousand charms to show That slaves, howe'er contented, never know.