The leader sees leadership as responsibility rather than as rank and privilege.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

To maintain any degree of sanity, we must believe that everything is interconnected on some level and to experience that level fully once in a while.

I always felt through writing that I wanted to rotate the world slightly.

People do not want what we have in our pockets half as much as they want what is in our hearts. If we combine both, intelligently, however, according to our means, we give wisely and well.

I think when somebody's out in the public eye, that's what they do. So I'm fully comfortable with who I am, what I stand for, and what I've always stood for.

Hard times make you bitter or make you more compassionate.

I'm smart with my money, I invest conservatively. I don't mind paying top-dollar, but I don't want to get ripped off.

In our day there are no longer any ideas, or they are scarcer than hens' teeth.

Let me keep my mind on what matters, which is my work, which is mostly standing still and learning to be astonished.

Humility is not denying your strengths, humility is being honest about your weaknesses.

And will I tell you that these three lived happily ever after? I will not, for no one ever does. But there was happiness. And they did live.