The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.

Turnaround or growth, it's getting your people focused on the goal that is still the job of leadership.

I have zero tolerance for people who don't come completely prepared. I expect contribution, I expect attendance, and I expect directors to take trips and visit the company's programs.

Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else.

Who you are, what your values are, what you stand forthey are your anchor, your north star. You won't find them in a book. You'll find them in your soul.

An important mark of a good leader [is] to know you don’t know it all and never will.

Even under the most difficult circumstances you can have creative flexibility.

There's nothing quite as powerful as people feeling they can have impact and make a difference. When you've got that going for you, I think it's a very powerful way to implement change.

When you have that window of opportunity called a crisis, move as quickly as you can, get as much done as you can. There's a momentum for change that's very compelling.

As much as it's sometimes hard to make choices about where you invest, it's equally hard to make choices about where you don't invest and what you eliminate.

You have to live the mission... love what you do.

Normality wasn't in the days I'd left behind me: it was only to be found in whatever fortune placed in my path each morning.

We will all, someday, experience death, and become obsolete as a dead leaf falling from a tree, crushed by passersby to ashes underlying the earth.

Awards are meaningless to me, and I have nothing but disdain for anyone who actively campaigns to get one.

Whatever party you're in in America, our troops deserve the full support of our government.

Saxton was indeed clear on things: Blay was still in love with Qhuinn— and probably always would be. “Why?” he said to his lover. “Because I want you for however long I have you.

Have I dated a supermodel? Of course not. I'd look ridiculous.

Chemotherapy is brutal. The goal is pretty much to kill everything in your body without killing you.

I just play, and I'm always trying to write songs.

The children of believing parents, at least their next and immediate seed, even of us Gentiles now under the gospel, are included by God within the covenant of grace.

If we are wrong, we will have destroyed a threat that, at its least is responsible for inhuman carnage and suffering. That is something I am confident history will forgive.