The day firing becomes easy is the day to fire yourself.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Men always fall for frigid women because they put on the best show.

He walked into the bathroom, wincing at himself in the mirror, that always more tired older brother.

I hate Billings Montana. They have a fashion show at Sears Roebuck - no models. You open a catalog and point.

If a machine is expected to be infallible, it cannot also be intelligent.

In truth, I was so good at being a man, with such plenitude and simplicity, that I thought I was something of a superman.

Prison house for the soul

The key problem is the debt restructuring in the euro zone. As long as the debt burden is not reduced, there is no chance of the weaker EU countries regaining competitiveness.

The true martial artist yields to the weak, while withstanding the strong.

Poetry, she thought, wasn't written to be analyzed; it was meant to inspire without reason, to touch without understanding.

I love theme parks but I'm a real chicken on rides. I'd rather invent scary rides for my books than go on them for real.