Profitability is the sovereign criterion of the enterprise.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Real success is being totally indulgent about your own trip. You put your blinders on about the garbage and go full speed ahead.

O pastoral heart of England! like a psalm Of green days telling with a quiet beat.

Shall I let in the stranger, Shall I welcome the sailor, Or stay till the day I die? Hands of the stranger and holds of the ships, Hold you poison or grapes?

When you're asked to fly a 747 you better at least be able to fly a Piper cub

I can look at a fur and tell if it's good or not.

All right, big guy, down you go." Oh,yeah. Bed. Bed was good. "And look who's here. It's Nurse Vishous.

I realised that if I did what I wanted to do, it would work.

The only good reason to embrace a philosophical position is that you are convinced it is true or at least makes sense of the world better than the alternatives.

I came to L.A. to work and become a better actress, not to be a star.

Why does it have to be so hard? Why can't it be a happily-ever-after ride-into-the-sunset feeling all the time?