People like the idea of innovation in the abstract, but when you present them with any specific innovation, they tend to reject it because it doesn't fit with what they already know.

Investors, most of them, have a herd mentality. They want to invest only if other people are investing

Lots of people were skeptical, but that's always true when you do something that hasn't been done before.

You've got to say you are a step ahead of where you actually are to move to the step that you want to be at.

Starting a startup is a process of trial and error. What guided the founders through this process was their empathy for the users. They never lost sight of making things that people would want.

Innovations seem inevitable in retrospect, but at the time it's an uphill battle.

The media often glamorizes successful founders and makes their paths seem easier than they actually were.

Pick a big enough project, something that's really hard, something that over the years you can work on.

The one thing we learned over 5 years is that nothing works better than just improving your product.

Finding a technical cofounder would have been difficult for me. I was an English major and didn't know any computer programmers.

Programmers have not been professionals because they haven't really cared about quality.

Thought is creative - Fear attracts like energy - Love is all there is.

I knew it was a day of endings, one way or another.

I think Twitter is the future of communications and Square will be the payment network.

That's our job - to strap rockets onto everything.

However well you know the French language you've learnt it the wrong way, not as a native speaker would. That's my problem as well.

I've been through a lot. I've thought a lot about life, and I've spent a lot of time studying history and science.

I'm a sexual assault survivor. I have long felt like Bill Cosby needed to be held accountable. But I keep wondering if this is a system that can bring that accountability.

Truth lies not only in a dream, but in many dreams.

What's good for the United States is good for the New York Stock Exchange. But what's good for the New York Stock Exchange might not be good for the United States.

Meant to be?’ It's just something people say so that they don't have to look at all the things they did wrong and wish they could take back. Only by the time they figure that out, it's too late.