It takes far less energy to move from first-rate performance to excellence than it does to move from incompetence to mediocrity.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

The inner story, though the same in essence for all, is always single and unique in each human being, never before lived and never to be repeated.

The historian, like everyone else, is forever trapped in the egocentric predicament, and 'presentism' is his original sin.

Recognising clichés is a sign of aging.

There have always been poets who performed. Blake sang his Songs of Innocence and Experience to parties of friends.

Understand that you have the ability to get healthy and stay healthy.

Being a parent is not a reasonable thing. It is a very hard thing. I am a parent and I know.

American inequality didn't just happen. It was created.

We are at our finest when we take care of each other.

You can't do Shakespeare with a Southern accent, honey.

Some part of us still believes that men should kill.