In selling as in medicine, prescription before diagnosis is malpractice.

Misunderstandi ngs happen because we do not understand that different people have different styles of communication.

Being on par in terms of price and quality only gets you into the game. Service wins the game.

To achieve more and better results, more resourcefulness is as important as more resources.

Be smart, be intelligent and be informed.

Trust and reputation are not discretionary. They are as necessary in business as the people in whom they reside.

It's enthusiasm, not apathy, that makes the world go 'round.

Everyone faces difficulties; not everyone looks for the opportunities in every difficulty.

Assuming that just because you can hear you can listen is like assuming that just because you can see you can read.

In the business world, management is always viewed in terms of productivity. Why? Because productivity is the key to the success of the organization and to your future as a manager.

Interactive management requires open, honest, and tension-free relationships with others. You do this by negotiating relationships and sharing, so that everybody wins.

Sing, boy! sing! The ages are waiting for you. Sing! sing! All the world will hear you. God knows what will come of it.

The more you look, the less you see.

I like being a Baha'i who has an out-there sense of humor. God gives us talents and faculties, and making people laugh is one of mine.

Citizenship is the right to have rights.

Not a hundredth part of the thoughts in my head have ever been or ever will be spoken or written — as long as I keep my senses, at least.

Life is something to be done, and so is drama.

There are a lot of children in Afghanistan, but little childhood.

It is a crime and a sin to regard a person as untouchable because he is born in a particular community.

The best among all is one who possesses God's love no matter what religion he belongs to.

In both writing and sleeping, we learn to be physically still at the same time we are encouraging our minds to unlock from the humdrum rational thinking of our daytime lives.