If you can't understand the spec for a new technology, don't worry: nobody else will understand it either, and the technology won't be that important.

Listen to your customers, not your competitors.

Nothing works better than just improving your product.

If your goals is to produce something of permanent value, you start to think differently about you want on the site.

Every day that we spent not improving our products was a wasted day.

Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.

People ridiculously overvalue aesthetics and beauty when evaluating products. It's one of the reasons iPods, and, for that matter, Keanu Reeves, are so successful.

Life is a bit hard sometimes, and sometimes you have to step up and fight fights that you never signed up for.

Design adds value faster than it adds cost.

A user interface is well-designed when the program behaves exactly how the user thought it would.

Good software, like wine, takes time.

I don't mind functional medicine. I suppose it has to be better than dysfunctional medicine.

There's something quite special about a granny's house. Even if ten or twenty or thirty years go by, you never forget how it smells.

Angels are not beings with wings

When you get everything you wanted, I think maybe you do have to be a little grateful for the people who got you there.. whether or not they thought they were doing you any favors at the time.

I am truly miserable - more so than I like to acknowledge to myself. Pride refuses to aid me. It has brought me into the scrape, and will not help me out of it.

We know nothing accurately in reality, but [only] as it changes according to the bodily condition, and the constitution of those things that flow upon [the body] and impinge upon it.

Even an Englishman was niver improved by bein' blown up.

The whole reason to study (and learn to control) body language is to have that support (rather than undercut) your message.

Never trust machinery more complicated than a knife and fork.

Songwriting never gets old. There's always stuff to write about.