I'm probably just an obnoxious little bollocks. Who cares?

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

Are we going to say sorry for our lack of customer service? Absolutely not.

We should try to eliminate things that unnecessarily piss people off.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.

Air transport is just a glorified bus operation.

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.

Writers will happen in the best of families.

Sometimes I scare myself at how easily I slip inside my mind and live vicariously through these characters.

...if Faith shows up in your dreams again tonight, do yourself a favor and dream on.

Tick-Tock Tick-Tock Memory The tick tock tick tocks goes the clockThe memory in my heart not aged but I am aged, As the tick tock tick tock goes on.

Look on the happy side, think of the good things. Hadn't it been clever? Yes, it had.

I always think I'm terrible. So it's always a relief when I find out that I wasn't. I've had roles where I realized that I was in way over my head - and that is my biggest fear.

Everything hinges on how you look at things

For all their strength, men were sometimes like little children.

For the great majority of mankind are satisfied with appearances, as though they were realities, and are often more influenced by the things that seem than by those that are.