Exceptional customer service proactively manages your brand and reactively can turn upset customers into raving fans based on how you handled their complaint.

Because I started investing in wiserrelationships, I am now an absurdly wealthy woman—if blessings, fulfillment & joy are measured as wealth.

Most people like to talk about themselves, so get them going and you’ll make new friends quickly!

By not stepping into your greatness, you are letting down everyone around you whom you can inspire, touch, or influence.

I always say that my success has been three parts support and encouragement from my amazing network and one part piss and vinegar.

If you were stranded in the ocean in a small boat with a paddle, I’d tell you to pray to God, but row for the shore!

Determine how you are going to measure your success.

Remember, you are not aspiring for perfection, Bombshell. You are aspiring for progress, one step at a time.

Be sure to ask for help, and vent or brag on your progress along the way.

Do your best in the day, for the day, and then work on tomorrow when it comes. Show yourself grace and laugh at yourself.

Don’t be bothered with what you think other people expect of you when it comes to your raw talent.

Your purpose of life is not to find a job, but to find what you love and do it with all your heart.

On this Valentine’s Day I like to whisper in your ear the silent songs of my heart.

Bruises and dried blood covered her face, giving the illusion of chicken pox.

Even people who feel perfectly comfortable investing in the stock market and owning their own homes often have qualms about individual medical accounts or Social Security private accounts.

If you want to look good in front of thousands, you have to out work thousands in front of nobody.

Eagles are seagulls with a good hairdo.

Man is distinguished from all other creatures by the faculty of laughter.

Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to it.

Usually when a lot of men get together, it's called a war.

The very center of your heart is where life begins. The most beautiful place on earth.