Every study that's been done on email marketing has shown that increased frequency brings better results. If you're only emailing somebody once a month, they'll forget you.

Without the right marketing metrics, you are shooting in the dark. The only way to know if things are working for you or not is those metrics.

As Borges has taught us, all the books in the library are contemporary. Great poems are like granaries: they are always ready to enlarge their store.

No business can continue to shrink. That can only go on for so long before irrelevancy sets in.

Everything is going to be fine in the end. If it's not, it's not the end.

I have lovely memories of Los Angeles in the 1930s. I came down to live with my mother's cousin and they invited me to come and go to junior college for a year.

Man has a dark side, yes, and it is called stupidity.

The boy and girl going hand in hand through a meadow; the mother washing her baby; the sweet simple things in life. We have almost lost track of them.

My writing style is very sensual, as in sensory detail

I love storytelling. I love stories, and I love the way in which we connect through stories.

If your ancestors cut down all the trees, it’s not your fault, but you still don’t live in a forest.

I had no desire to be famous; I just wanted to make the greatest music ever made. I didn't want anyone to know who I was.