Create tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself.

The team you build is the company you build.

Any executive, any CEO should not have 1 management style. Your management style needs to be dictated by your employee.

Treat customer support as a product.

You really need to spend a lot of your time focussing people.

The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday.

Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs with a table in the middle. And we sit down and it's like, Tell me your problems.

So that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform.

The most important job of an editor is simplify, simplify simplify, and that usually means omitting things.

Delegate completely. Let people make mistakes and learn.

The real thing you do is you ask a lot of questions.

How can the bird that is born for joySit in a cage and sing?How can a child, when fears annoy, But droop his tender wing, And forget his youthful spring?

Puberty flicked a switch inside of them and dreams were replaced by hormones and college prep courses and varsity sports while I continued to look for faeries in the woods behind my house.

The work for the actor is always the same. We're looking for a human being. We're looking for believable human behavior.

If we don't get the military right nothing else matters.

I've always had confidence. It came because I have lots of initiative. I wanted to make something of myself.

I was not born to crush my own kind.

Politicians and music don't mix. It's like whiskey and wine.

As I graduated high school, it didn't faze me anymore. Right now, I don't even care what people think of me. I'm happy with myself.

Sticks and stones, I'll break yer bones, but names ain't worth a quarrel.

He [God] is using me, all the time, everywhere, to stand up for a biblical worldview in everything that I do and everywhere I am. He is training me.