Costs do not exist to be calculated. Costs exist to be reduced.

Progress cannot be generated when we are satisfied with existing situations.

The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'.

Having no problems is the biggest problem of all.

Without standards, there can be no improvement.

Standards should not be forced down from above but rather set by the production workers themselves.

We are doomed to failure without a daily destruction of our various preconceptions.

The more inventory a company has, the less likely they will have what they need.

Data is of course important in manufacturing, but I place the greatest emphasis on facts.

Where there is no Standard there can be no Kaizen

When you are out observing on the gemba, do something to help them. If you do, people will come to expect that you can help them and will look forward to seeing you again on the gemba.

All scholars are a bit mad. All obsessions are dangerous.

Our problem is that we don't have enough people in America, including black people, who are progressive and willing to sacrifice their popularity in order to tell the truth.

While I don't think that Twitter is really an appropriate place for someone who seriously needs help, it shows the impact that we can have when we collectively come together to support someone.

All that needs to be done for evil to prevail is good men doing nothing.

There are so many talented young writers named Jonathan, with whom by comparison I suffer terribly.

People who are chronically tardy never understand the many ways in which they screw up the schedules of people who are punctual and 'normal'.

Say to the darkness, "We beg to differ!"

He had a face like a blessing.

I was blessed in the sense that I got handed so much early on in life. I got a lot of the things people go through their 20s and 30s craving.

We are not supposed to hate anyone, yet almost everyone hates somebody at some time or other, whether he admits it to himself or not.