As it is for a person, so it is for a company: having a sense of purpose is invigorating and motivating.

Sometimes the best kaizen is no kaizen at all.

Every once in a while you ought to kiss a young lady. And every once in a while you ought to kiss a young lady for a while.

We wrote our first blog post before we wrote our first line of code.

Business is about profit, yes, and it is about more than profit. At its best, it is about expanding the possibilities of humanity.

When you use the term 'cost per lead' you make marketing a cost center. Instead say 'investment per lead.'

The frequency of leadership going to the gemba is inversely proportional to the number of walls separating them from the gemba.

Business is about profit, yes – and it is about more than profit: at its best, it is about expanding the possibilities of humanity.

Winners are those who defeat defeat.

If we're talking about healthcare lets talk about a healthy diet. If there is anything better in the world in dealing with a healthcare problem it's prevention! We CAN afford prevention!

When morals decline and good men do nothing, evil flourishes.

Perhaps, after all, there is something in the theory that only the ultra-busy can find time for everything.

AIDS is a state of mind, not a disease.

I'm a rock star among geeks, wonks, and nerds.

I've hung out in the writer's room a few times, but the fact is we've got such a good writing staff, I don't want to get my peanut butter fingerprints on anything.

Who speaks reason to his fellow man bestows it upon them.

The thing you don't dream about as a kid is all the peripheral stuff that comes with success.