Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

An author, whether good or bad, or between both, is an animal whom every body is privileged to attack: for though all are not able to write books, all conceive themselves able to judge them.

At eight, he had once told his mother that he wanted to paint air.

The only good cage is an empty cage.

Now where people are - at least the people I talk to - they are focused on issues of trust. Accountability also comes up, to make sure that this doesn't happen again.

For policy makers interested in using tax policy to stimulate investments or especially to smooth business cycle fluctuations, the results are not promising.

Meditation is like a giant broom for sweeping away any stagnant or blocked energy that you may have buried deep in your body.

A politician, he knows that the majority cares little for ideals or integrity. What it craves is display.

We are a people united by our love for freedom, even when we differ in our personal beliefs. In America, we are free to profess any faith we choose, or no faith at all.

I do not teach. I relate.

Our very genesis was not really a beginning after all, but indeed the product of a personality-Father Mills.