Your business will look totally different from your customer's viewpoint, so jump the counter and start to see things from their perspective.

Genuine listening ability is one of the few true forms of competitive advantage.

You can't do business sitting on your ... armchair!

Hypocrisy has its own elegant symmetry.

Stay small and control it yourself.

No iconoclast can possibly escape the severest criticism.

There's nothing worse than putting two similar shows back-to-back. Viewers don't want to watch one show and then sit through another half-hour of almost the same thing.

If your vision doesn't cost you something, it's a daydream.

How could you live each day knowing that you were simply whiling away the days until your own death?

Better to know a few things which are good and necessary than many things which are useless and mediocre

the pain we suffer is a way to make us appreciate what comes next.

Being a model seems like a dream job - lots of new clothes, cocaine, dates with Leonardo DiCaprio. But that's just for lady models.