The single most effective way to make a service as reliable as possible is to make it as simple as possible. Find the simplest solution that meets all the requirements.

It's not finished until it's documented.

The light that filled my house was deep and livid, half magnolia, half rainwater. Things sat in it, dark and very still.

The words you speak reveal the heart you have.

The ferocity of her passion was what he'd been waiting for night after torturous night. He wanted her to hunger the way he hungered. To need like he needed.

Working with him was sort of like trying to defuse a bomb with somebody standing behind you and every now and then clashing a pair of cymbals together. In a word, upsetting.

The opposite of anger is not calmness, its empathy.

Most unfortunately, in the lives of puppets there is always a 'but' that spoils everything.

The first thing the world does to a genius is to make him lose all his youth.

Nothing is impossible to a valiant heart.

And I also felt that no one in an audience could abuse me worse than the sort of abuse I had had at work as a psychiatric nurse.

The human crisis is always a crisis of understanding: what we genuinely understand we can do.