The most important measures are both unknown and unknowable.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

The difference between you and me, is the different reflection that we both see.

An unsatisfied woman requires luxury, but a woman who is in love with a man will lie on a board.

Hope of consciousness is strength. Hope of feelings is slavery. Hope of body is disease.

In wartime we identify ourselves with the nation, and its interests are the interests of our primal selves.

You must save what you can of your life; you musn't lose it all simply because you've lost a part.

I mean, I feel like just a new person completely.

To put it bluntly, research shows that we can’t multitask. We are biologically incapable of processing attention-rich inputs simultaneously.

My parents never really had that much money, so I kind of live in the same world that they do.

Alimony is a system by which, when two people make a mistake, one of them continues to pay for it.

When we were young people, all we ever wanted was to be good working actors. We didn't think of fame or money because, honestly, money was never part of the dream.