Storytelling sticks in the mind because it attaches emotions to events, and that's the way we remember things. If you don't tell stories, no one will remember what you say.

The questionnaire is a simple first step toward becoming more self-aware.

Emotions are charismatic. Focused emotions are very charismatic. To lead people with charisma, you need to take charge of and focus your emotions.

The whole reason to study (and learn to control) body language is to have that support (rather than undercut) your message.

Being embarrassed means that you're human, and we like you better for it

Mirror neurons make human empathy possible.

Every human emits unconscious vocal undertones that determine who the leader is in the room.

Indeed, we learn far more from our mistakes than our successes.

The key is to become aware of how you are signaling your presence in meetings, conversations, speeches - everywhere you show up. Then you can take charge of them.

The world is a very big place and there are many wonderful people in with ideas you haven't thought about. Talk to them, find out what they're thinking, so that you can be the best person you can be.

The unconscious mind governs our decision-making, and much of our communications. It's imperative, if you want to be a successful leader, to become aware of these key human actions.

Life doesn't require ideals. It requires standards of action.

Married men live longer than single men. But married men are a lot more willing to die.

To rein a kingdom efficiently it is necessary, before all, to put into good order the family. It's impossible for a man who doesn't know how to lead his own family to know how to lead a country.

The negatives about [Adolf] Hitler were that he was away a lot and couldn't behave towards Eva [Braun] as he should.

The advance of knowledge is an infinite progression towards a goal that ever recedes.

God grant that I may never live to be useless!

Love and the hope of it are not things one can learn; they are a part of life's heritage.

True restoration takes patience, subtlety, skill, and grace.

All the animals come out at night.

Every procedure for getting a cat to take a pill works fine - once. Like the Borg, they learn.