People don't want the raw data, but instead want marketers to decipher the tech speak for them and present the valuable insights.

Web analytics is a fire extinguisher. Your website is on fire and you're burning cash.

Customer relationships are defined by customers.

The worker picked up Pakhom’s spade, dug a grave, and buried him - six feet from head to heel, exactly the amount of land a man needs.

Honesty, for me, is usually the worst policy imaginable.

I immediately loved working with flies. They fascinated me and followed me around in my dreams.

I was a lawyer for about ten years. The law teaches one to see things from all different angles.

The spiritual is whatever allows us to notice the miraculous nature of life.

Public sentiment is to public officers what water is to the wheel of the mill.

Twerking has to end. Not for the ones that look good doing it, but for all the ones that you feel, 'You don't have enough to twerk back there. Your twerkin' look like jerkin.'

You become like the people you spend the most time with.

If you have a camera in the courtroom, there's no filtering. What you see is what's there.

I think once everything is in place, once you've kind of wrapped your head around the story and the character, it's very liberating and you can start doing things like you would do.