It's not enough to do your best; you must know what to do & then do your best.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Without wisdom man’s position does not differ in any way from that of a servant.

For chocolate's sake!

The only real antidote to worry or problems is systematic, purposeful action in the direction of your goals.

There are all kinds of love in this world but never the same love twice.

The essential functions of the mind consist in understanding and in inventing, in other words, in building up structures by structuring reality.

I lost you when you left me to find yourself.

I'm addicted. I'm addicted to golf.

Don't make excuses! Make changes!

The war of attrition against the Zionist enemy will never cease.