Individuals don't win in business, teams do.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

To succeed in this world, you have to change all the time.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

The way management treats their associates is exactly how the associates will then treat the customers.

Solitude is creativity's best friend, and solitude is refreshment for our souls.

In the past there was a difference between the conditions in which Hizballah operated in Lebanon and the conditions of resistance operated in Palestine.

Every time a player goes out there, at least 20 people have some amount of influence on him. His mother has more influence than anyone. I know because I played, and I loved my mama.

Do I consider myself a part of the casino capitalist process? No I don't. I believe in a society where all people do well.

My worst moments as a parent have been much like my greatest moments as a parent: the product of complete and perfect accident.

It's really an optimistic show. I think most of the people in this country are optimistic, too.

[the framers of the Constitution] intended our government should be a republic, which differs more widely from a democracy than a democracy from a despotism.

Answering a letter from a church asking what else they should try after having failed to raise enough money on bake sales, bazaars, suppers, etc. Why not try religion?

I have more money now than I know what to do with.

I've always said that lovingkindness and compassion are inevitably woven throughout meditation practice even if the words are never used or implied, no matter what technique or method we are using.