In every industrialized nation, the movement to reform health care has begun with stories about cruelty.

Better is possible. It does not take genius. It takes diligence. It takes moral clarity. It takes ingenuity. And above all, it takes a willingness to try.

Our reluctance to honestly examine the experience of aging and dying has increased the harm we inflict on people and denied them the basic comforts they most need.

No matter what measures are taken, doctors will sometimes falter, and it isn't reasonable to ask that we achieve perfection. What is reasonable is to ask that we never cease to aim for it.

You may not control life's circumstances, but getting to be the author of your life means getting to control what you do with them.

You can't make a recipe for something as complicated as surgery. Instead, you can make a recipe for how to have a team that's prepared for the unexpected.

Arriving at an acceptance of one's mortality is a process, not an epiphany.

Courage is strength in the face of knowledge of what is to be feared or hoped. Wisdom is prudent strength.

Coaching done well may be the most effective intervention designed for human performance.

Life is choices, and they are relentless. No sooner have you made one choice than another is upon you.

This is the reality of intensive care: at any point, we are as apt to harm as we are to heal.

The making of friends who are real friends, is the best token we have of a man's success in life.

The investor knows quite well that we don't have anymore the widespread terrorism here in Peru.

Love is like the rain. It comes in a drizzle sometimes. Then it starts pouring and if you're not careful it will drown you.

I am a completely different person when I am working on different collections.

It is fortunate that diplomats have long noses since they usually cannot see beyond them.

[On what bugged him] A fine city with too many socialists and mosquitoes. At least you can spray the mosquitoes.

If you look at a person's checkbook and datebook, you know what their religion really is.

To test if you are worrying too much about looking good, observe how you feel when you find out you've made a mistake or don't know something.

There is something about silence and being in the middle of nowhere that is really very attractive.

Unless you already have a name well known in at least one stratum of society, I don't think trying to do things yourself will be easy - if at all possible.